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FAQS

SKIMS is sold exclusively at SKIMS.com, NET-A-PORTER.com, SSENSE.com, OUNASS.com, through select Nordstrom locations, Nordstrom.com, David Jones and Davidjones.com, Selfridges & Co. and Selfridges.com, Galeries Lafayette and Galerieslafayette.com, Harrods, and Harrods.com, Holt Renfrew, and Holtrenfrew.com. To see our stockist locations click here. Be the first to know about new collections, restocks, and more by signing up for emails here.

SKIMS is sold exclusively at SKIMS.com, NET-A-PORTER.com, SSENSE.com, OUNASS.com, through select Nordstrom locations, Nordstrom.com, David Jones and Davidjones.com, Selfridges & Co. and Selfridges.com, Galeries Lafayette and Galerieslafayette.com, Harrods, and Harrods.com, Holt Renfrew, and Holtrenfrew.com. To see our stockist locations click here. Be the first to know about new collections, restocks, and more by signing up for emails here.

All of our styles are stocked in a full and inclusive size range.

All of our styles are stocked in a full and inclusive size range.

We are working hard to do another restock soon. Please navigate to a product and click Join The Waitlist for the desired item to be one of the first notified when it is back in stock.

We are working hard to do another restock soon. Please navigate to a product and click Join The Waitlist for the desired item to be one of the first notified when it is back in stock.

Check out the SKIMS Size Guides to find Solutionwear™ and Bra band and cup measurements.

Check out the SKIMS Size Guides to find Solutionwear™ and Bra band and cup measurements.

Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.

Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.

Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.

Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.

At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at returns.skims.com and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.

At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at returns.skims.com and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.

We apologize that you received a damaged item. Please send a photo of the damaged product to help@skims.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.

We apologize that you received a damaged item. Please send a photo of the damaged product to help@skims.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped.

You can also choose to pay with PayPal or Afterpay.

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped.

You can also choose to pay with PayPal or Afterpay.

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 3 months of purchase. After 3 months from your order date, items are not considered faulty and are as a result of normal wear and tear.

If your item is faulty upon receipt, you may return it for a refund by logging into https://returns.skims.com. For international orders, please contact https://skims.com/pages/contact-us

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 3 months of purchase. After 3 months from your order date, items are not considered faulty and are as a result of normal wear and tear.

If your item is faulty upon receipt, you may return it for a refund by logging into https://returns.skims.com. For international orders, please contact https://skims.com/pages/contact-us

Yes, we offer standard and express shipping options to most countries. For more information about international shipping, visit https://skims.com/pages/international

Yes, we offer standard and express shipping options to most countries. For more information about international shipping, visit https://skims.com/pages/international

Register for an account here: https://skims.com/account/login and enjoy the following benefits:

• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences

Register for an account here: https://skims.com/account/login and enjoy the following benefits:

• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences

At SKIMS, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with suppliers and vendors who we believe in and share our commitment to sustainability, accountability and transparency.

At SKIMS, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with suppliers and vendors who we believe in and share our commitment to sustainability, accountability and transparency.

All of our warehouse and factory workers are ensured fair wages, safe environments and healthy working conditions.

All of our warehouse and factory workers are ensured fair wages, safe environments and healthy working conditions.

Yes, we’ve removed all plastic and non-recyclable materials from our packaging and replaced them with FSC recycled paper boxes and compostable, eco-friendly bags

Yes, we’ve removed all plastic and non-recyclable materials from our packaging and replaced them with FSC recycled paper boxes and compostable, eco-friendly bags

For press inquiries please contact press@skims.com

For press inquiries please contact press@skims.com

SKIMS affiliate program is invite only. If you are an influencer who is interested in working with SKIMS, you may submit your info for consideration at https://influencers.skims.com/

SKIMS affiliate program is invite only. If you are an influencer who is interested in working with SKIMS, you may submit your info for consideration at https://influencers.skims.com/

How should my bra fit?

The ideal fit is when the band lies straight, around the front and back of the body. The center of the bra lies flat against the breastbone, separating the breasts. The underwires should not cut or poke into the breast tissue and the sides of your bra should lie smoothly without binding or cutting.

How do I find my size?

Please follow SKIMS sizing instructions here http://www.skims.com/pages/bra-calculator

For additional assistance, please reach out to help@skims.com.

How do you ensure quality?

At SKIMS, our products undergo rigorous testing, robust quality management and constant employee training to ensure the highest quality production standards are maintained


Care instructions for my SKIMS bra?

• Hand wash is ideal, do this when you can​
• If you cannot hand wash, a mesh lingerie bag should be used in the washing machine​
• Always hang to dry. Dryers break down elastic and can cause cups to become deformed​
• When storing, avoid folding one cup into the other. This causes creases and the edge of the cup to flip outward and breaks down the overall shape of your bra​

Do all SKIMS bras fit the same?
Different styles will fit slightly differently on the body, depending on the cut. If you have any questions regarding your perfect size, please see our measuring instructions here: http://www.skims.com/pages/size-guide-bras For additional assistance, please reach out to help@skims.com.

Fabric and Design

Our design teams work closely with top industry suppliers to ensure our fabrics are high quality, cutting edge and customized to our specifications and requirements.

How should my bra fit?

The ideal fit is when the band lies straight, around the front and back of the body. The center of the bra lies flat against the breastbone, separating the breasts. The underwires should not cut or poke into the breast tissue and the sides of your bra should lie smoothly without binding or cutting.

How do I find my size?

Please follow SKIMS sizing instructions here http://www.skims.com/pages/bra-calculator

For additional assistance, please reach out to help@skims.com.

How do you ensure quality?

At SKIMS, our products undergo rigorous testing, robust quality management and constant employee training to ensure the highest quality production standards are maintained


Care instructions for my SKIMS bra?

• Hand wash is ideal, do this when you can​
• If you cannot hand wash, a mesh lingerie bag should be used in the washing machine​
• Always hang to dry. Dryers break down elastic and can cause cups to become deformed​
• When storing, avoid folding one cup into the other. This causes creases and the edge of the cup to flip outward and breaks down the overall shape of your bra​

Do all SKIMS bras fit the same?
Different styles will fit slightly differently on the body, depending on the cut. If you have any questions regarding your perfect size, please see our measuring instructions here: http://www.skims.com/pages/size-guide-bras For additional assistance, please reach out to help@skims.com.

Fabric and Design

Our design teams work closely with top industry suppliers to ensure our fabrics are high quality, cutting edge and customized to our specifications and requirements.

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