We accept returns of items purchased on skims.com if they are requested within 30 days of the date your order was shipped.
Returns will be subject to a $6 restocking fee, which will be deducted from your refund.
Products must returned unworn, unwashed, in their original condition and with all tags attached.
We ask that you wear underwear when first trying-on your purchase.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
HOW TO REQUEST A RETURN
To request a return, go to:
Follow the steps at the portal to request your return. Once your return has been created, you will receive a pre-paid return shipping label via email and you may drop your package at any USPS location.
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 1-3 business days.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times between financial organizations.
Shipping fees are non-refundable and will not be included in your refund.