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Home/help/Shipping

Shipping

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SHIPPING

We offer free shipping on all orders over $75 in the U.S.

We have the following shipping options available in the U.S.

Economy - Delivery in 5 to 8 Business Days via UPS or DHL eCommerce
Ground - Delivery in 4 to 6 Business Days via UPS
Express - Order by Noon ET. Processing begins that same day. Delivery in 2 to 3 Business Days via UPS
Priority - Order by Noon ET. Processing begins that same day. Delivery in 1 to 2 Business Days via UPS

Please allow up to 2-4 business days for processing before orders ship from our warehouse.

If shipping to a P.O. Box or APO/FPO address, you must select Economy. Please note transit times will vary.

Please note we do not ship to freight forwarding address.

We offer free shipping on all orders over $75 in the U.S.

We have the following shipping options available in the U.S.

Economy - Delivery in 5 to 8 Business Days via UPS or DHL eCommerce
Ground - Delivery in 4 to 6 Business Days via UPS
Express - Order by Noon ET. Processing begins that same day. Delivery in 2 to 3 Business Days via UPS
Priority - Order by Noon ET. Processing begins that same day. Delivery in 1 to 2 Business Days via UPS

Please allow up to 2-4 business days for processing before orders ship from our warehouse.

If shipping to a P.O. Box or APO/FPO address, you must select Economy. Please note transit times will vary.

Please note we do not ship to freight forwarding address.

Delivery in 2 hours ($10)

We offer local 2-hour delivery for a select region within Los Angeles City.
Customers in an eligible zip code will be able to ship a subset of our best selling styles to their home within 2 hours. Delivery is carried out in partnership with Uber and orders must be placed between 9:30am – 7pm P.T. Monday-Thursday and 9:30am – 5pm PT: Friday-Sunday

Our delivery region covers zip codes within 10 miles of 90004.

Delivery updates will be sent via email or SMS, and you’ll be notified as your driver is approaching. Please be ready to accept your order in person by showing a valid form of ID and your order confirmation.
If you will not be home, please indicate prior to checkout whether you would like the driver to leave the package in a safe space or return to our warehouse.
For assistance, please contact help@skims.com with the email subject: 2 hour delivery. Alternatively, you can chat with one of our agents who can assist you.

Delivery in 2 hours ($10)

We offer local 2-hour delivery for a select region within Los Angeles City.
Customers in an eligible zip code will be able to ship a subset of our best selling styles to their home within 2 hours. Delivery is carried out in partnership with Uber and orders must be placed between 9:30am – 7pm P.T. Monday-Thursday and 9:30am – 5pm PT: Friday-Sunday

Our delivery region covers zip codes within 10 miles of 90004.

Delivery updates will be sent via email or SMS, and you’ll be notified as your driver is approaching. Please be ready to accept your order in person by showing a valid form of ID and your order confirmation.
If you will not be home, please indicate prior to checkout whether you would like the driver to leave the package in a safe space or return to our warehouse.
For assistance, please contact help@skims.com with the email subject: 2 hour delivery. Alternatively, you can chat with one of our agents who can assist you.

You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on skims.com

If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.

You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on skims.com

If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.

After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.

Please note, SKIMS is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. At this time, we're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds.

If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.

We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.

After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.

Please note, SKIMS is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. At this time, we're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds.

If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.

Free Shipping on Domestic Orders $75+