CUSTOMER SERVICE

We offer Standard (via Landmark Global) and Express (via DHL) shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

International orders shipped via Landmark Global can be tracked here.

DDP
For the following countries, we are able to ship DDP (Delivery Duty Paid). The total shipping price including duties & taxes will be displayed during checkout.

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Japan, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, United Kingdom

DDU
For all other countries, we are only able to ship DDU (Delivery Duty Unpaid). You will be responsible for paying the required duties & taxes upon delivery. Please note that the shipping carrier may not release the package without payment for duties & taxes.

Depending on the destination country and shipping method chosen, international orders can take between 6 to 14 days to deliver.

We accept returns of international orders within 30 days of the date the order was shipped.

Return shipping and any reverse duties & taxes are the responsibility of the customer.

Click here to read our full return policy.