International

INTERNATIONAL

INTERNATIONAL SHIPPING & RETURNS

International customers can browse and shop our website in their local currency by selecting their country from the dropdown menu in the main navigation. We offer Standard (via RRD) and Express (via DHL) shipping options depending on the destination country. Reference the table below for shipping times and returns fees to your country.

Country	Standard Transit Time (Business Days)	Standard Shipping Fees	Express Transit Time (Business Days)	Express Shipping Fees	Duty & Sales Tax	Returns Fees
Australia	12 - 18	$10	6 - 9	$15 or free on orders $100+	Included	$23 for pre-paid service or free with self-postage
Austria	10 - 16	€10	5 - 8	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
Belgium	10 - 16	€10	4 - 7	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
Canada	10 - 16	$10	5 - 8	$15 or free on orders CA$100+	Partially included	$21 for pre-paid service or free with self-postage
Denmark	10 - 16	75Kr	4 - 7	110Kr or free on orders 520Kr+	Included	110Kr for pre-paid service or free with self-postage
Finland	10 - 16	€10	5 - 8	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
France	10 - 16	€10	5 - 8	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
Germany	10 - 16	€10	5 - 8	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
Ireland	10 - 16	€10	7 - 10	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
Mexico	10 - 16	Free	4 - 7	MX$220 or free on orders MX$2150+	Included	MX$280 for pre-paid service or free with self-postage
Netherlands	10 - 16	€10	4 - 7	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
New Zealand	12 - 18	$10	6 - 9	$15 or free on orders $100+	Included	$25 for pre-paid service or free with self-postage3
Norway	unavailable	--	5 - 8	kR100 or free on orders kR1000+	Included	kR150 for pre-paid service or free with self-postage
Poland	10 - 16	zł50.00	6 - 7	zł75.00 or free on orders zł500+	Included	zł65.00 for pre-paid service or free with self-postage
Sweden	10 - 16	111,15 kr	5 - 7	166,73 kr or free on orders 800+ kr	Included	155,00 kr for pre-paid service or free with self-postage
Switzerland	unavailable	--	4 - 7	CHF10 or free on orders CHF100+	Included	CHF14 for pre-paid service or free with self-postage
Spain	10 - 16	€10	5 - 8	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
United Arab Emirates	10 - 16	free	9 - 7	AED60 or free on orders AED400+	Not included - payable at checkout	AED55 for pre-paid service or free with self-postage
United Kingdom	10 - 16	£10	4 - 7	£15 or free on orders £60+	Included	£15 for pre-paid service or free with self-postage
European Union	10 - 16	€10	4 - 9	€15 or free on orders €70+	Included	€15 for pre-paid service or free with self-postage
Rest of World	10 - 18	Fees apply	5 - 10	Fees apply	Not included - payable at checkout	USD$15 (or local currency equivalent) for pre-paid service, free with self-postage

For orders going to the United Kingdom, European Union, Mexico, Australia and New Zealand, all prices shown are inclusive of import duties and taxes.

For all other countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).

Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

For orders going to the United Kingdom, European Union, Mexico, Australia and New Zealand, all prices shown are inclusive of import duties and taxes.

We accept international returns. Items must be unworn, unwashed, in their original condition and with all tags attached. Items marked Final Sale cannot be returned.

Click here to start a return.

Pre-paid Express Returns

Visit our international returns portal to initiate a return. A pre-paid returns label will be emailed to you. Please note, the returns label expires within 14 days of issue if unused. Once you receive your returns label, book a collection or visit your nearest DHL drop off point to send your items back to us.

Pre-paid returns are subject to a return shipping fee which will be deducted from your refund. Please consult the international shipping & returns table above for information about country-specific returns fees.

Self-postage Returns

Visit our international returns portal to initiate a return. A returns slip will be emailed to you. Please include this slip in the return package. Send back the returned goods with the shipper of your choice. Please note that return shipping and any reverse duties are the responsibility of the customer when choosing this method. We recommend insuring your package and contacting our Customer Service at help@skims.com with the tracking number once shipped.

All returns must be postmarked within 30 days of your order date. Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.