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Home/help/International

International

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INTERNATIONAL

International customers can browse and shop our website in their local currency by selecting their country and currency from the dropdown menu in the main navigation.

International customers can browse and shop our website in their local currency by selecting their country and currency from the dropdown menu in the main navigation.

We offer Standard (via RRD) and Express (via DHL) shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

* International orders can experience delays, please email help@skims.com for updates.

We offer Standard (via RRD) and Express (via DHL) shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

* International orders can experience delays, please email help@skims.com for updates.

For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).

Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).

Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

Depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.

Depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.

We are happy to accept international returns.

We accept self postage standard returns. We also offer express prepaid labels for international returns. If the label is not used within 14 days, it will expire.

Returns must be postmarked within 30 days of your order date.

Items must be unworn, unwashed, in their original condition and with all tags attached.

Items marked Final Sale cannot be returned.

For international orders please visit https://web.global-e.com/Returns/portal/mZJD

*Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer. Returns should be postmarked within 30 days of the order date. We also recommend insuring your package and contacting Customer Service (help@skims.com) with the tracking number once shipped.*

Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.

We are happy to accept international returns.

We accept self postage standard returns. We also offer express prepaid labels for international returns. If the label is not used within 14 days, it will expire.

Returns must be postmarked within 30 days of your order date.

Items must be unworn, unwashed, in their original condition and with all tags attached.

Items marked Final Sale cannot be returned.

For international orders please visit https://web.global-e.com/Returns/portal/mZJD

*Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer. Returns should be postmarked within 30 days of the order date. We also recommend insuring your package and contacting Customer Service (help@skims.com) with the tracking number once shipped.*

Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.

Purchases of E-Gift Cards are not currently supported for international customers. If you previously purchased or received an E-Gift Card that you would like to redeem, please contact customer service.

Purchases of E-Gift Cards are not currently supported for international customers. If you previously purchased or received an E-Gift Card that you would like to redeem, please contact customer service.

Valentine's Day Shipping

Reference the table below for standard and express shipping times to your country.

Country Standard Transit Time (Business Days) Standard Shipping Fees Express Transit Time (Business Days) Express Shipping Fees Import Duty & Sales Tax Last Order Date for Valentine's Day Delivery
Canada 10 - 16 $10 5 - 8 $15 or FREE on orders $100+ Partially included 02/02/23
United Kingdom 10 - 16 £10 4 - 7 £15 or FREE on orders £60+ Included 02/03/23
Australia 12 - 18 $10 6 - 9 $15 or FREE on orders $100+ Included 02/01/23
New Zealand 12 - 18 $10 6 - 9 $15 or FREE on orders $100+ Included 02/01/23
Germany 10 - 16 €10 5 - 8 €15 or FREE on orders €70+ Included 02/02/23
Austria 10 - 16 €10 5 - 8 €15 or FREE on orders €70+ Included 02/01/23
Belgium 10 - 16 €10 4 - 7 €15 or FREE on orders €70+ Included 2/03/23
Denmark 10 - 16 €10 4 - 7 €15 or FREE on orders €70+ Included 02/03/23
Finland 10 - 16 €10 5 - 8 €15 or FREE on orders €70+ Included 02/02/23
France 10 - 16 €10 5 - 8 €15 or FREE on orders €70+ Included 02/02/23
Italy 10 - 16 €10 5 - 8 €15 or FREE on orders €70+ Included 02/02/23
Ireland 10 - 16 €10 10 - 7 €15 or FREE on orders €70+ Included 02/03/23
Mexico 10 - 16 Free 4 - 7 MX$220 or FREE on orders MX$2150+ Included 02/03/23
Netherlands 10 - 16 €10 4 - 7 €15 or FREE on orders €70+ Included 02/03/22
Norway unavailable 5 - 8 kR100 or FREE on orders kR1000+ Included 02/02/23
Poland 10 - 16 zł50.00 6 - 7 zł75.00 or FREE on orders zł500+ Included 02/03/23
Sweden 10 - 16 111,15 kr 5 - 7 166,73 kr or FREE on orders 800+ kr Included 02/03/23
Switzerland unavailable 4 - 7 CHF10 or FREE on orders CHF100+ Included 02/03/23
Spain 10 - 16 €10 5 - 8 €15 or FREE on orders €70+ Included 02/03/23
United Arab Emirates 10 - 16 Free 9 - 7 AED60 or FREE on orders AED400+ Not included - payable at checkout 02/03/23